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Support

Sage CRM Support Options

There’s no better way to protect and extend your software investment than with a Sage Business Care support plan. We deliver value to your organization by helping you reduce the time, resources, effort, and cost of operating your Sage solution.

As trusted advisors, Sage takes the time to get to know you and we never stop looking for ways to improve your software. We’ll help you understand how your solution improves business efficiency and ensure that you learn from every interaction with us. You’ll also benefit from user-driven product enhancements that keep you competitive.

Sage CRM Cloud Support Options

Standard (included with subscription)

  • Assistance with technical issues via phone and web from our Sage CRM certified analysts
  • Five cases per named user, per month (web form, email, or phone)
  • Connectivity Support
  • 48-hour response time
  • Available: weekdays 6:00 a.m. to 5:00 p.m. PST
  • Dedicated CRM technical support team
  • Online Support: Open a Case
  • Online Chat: Chat with Us
  • Phone: 877-223-4828 for connectivity issues
  • Phone: 866-856-0703 for technical issues