Parcelforce required a comprehensive system to enable it to manage customer expectations and improve business processes.
Sage CRM helped Parcelforce to improve sales reporting. It also increased sales opportunities and allowed greater integration between sales and marketing functions.
“After looking at our options very carefully, we decided to go with Sage CRM, which offered the solution that most closely matched our needs. We had quite a strict set of specifications and were confident that Sage CRM had the ability to meet all of our requirements within budget and on time.”